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eCommerce Manager

Company: The Judge Group | Location: Charlotte, North Carolina | Posted: Jun 28, 2026

Job Summary

Judge Direct Placement is seeking an eCommerce Manager in Charlotte, NC!

Responsibilities:

  • Lead the development and execution of commercial strategies and sales plans for key customers, aligned with corporate objectives.
  • Build and maintain strong relationships with key accounts to achieve annual sales and profit targets, while defining short- and long-term growth strategies for the category.
  • Oversee P&L performance for assigned accounts, driving top-line growth while optimizing profitability through effective expense management.
  • Partner with brand and channel marketing teams to develop integrated annual sales and marketing plans, including execution of promotional strategies for pet products.
  • Collaborate cross-functionally to shape go-to-market strategies, leveraging insights and analysis from product concept through launch to meet customer needs.
  • Analyze competitive landscape and market dynamics to position brands as category leaders and drive strategic advantage.
  • Develop and manage annual customer budgets, including pricing strategy, trade spend, and optimization of investment effectiveness.
  • Work closely with Demand Planning to develop reliable forecasts, providing monthly updates to ensure accurate supply planning and on-time delivery.
  • Provide market insights and customer feedback to marketing teams, informing campaign development, promotions, and incentive programs.
  • Ensure brand integrity by partnering with Brand Protection and Marketing teams to proactively identify and resolve issues.
  • Foster collaboration across internal teams to enhance communication, alignment, and organizational effectiveness.


Requirements:

  • 5+ years of eCommerce sales and account management experience domestically or internationally
  • 8+ years of customer account management experience
  • Commercial awareness, marketing and sales background
  • In depth understanding of developing executing sales and marketing strategy, plans and campaigns
  • Strong commercial and analytical skills - experience analyzing data and actively communicating business unit KPI's to the executive team and other business units
  • Working knowledge of e-commerce contracts and understanding Terms and Conditions by which everyday business is conducted.
  • Strong written and oral communication skills
  • Knowledge of web promotion strategies: Search Engine Optimization (SEO), Search Engine Marketing (SEM), paid search, display advertising, pay-per-click campaigns. Proficient in Microsoft suite


#JDP

How to Apply

Interested candidates should submit their application online using the link below.

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